Online OrderingYou can conviniently order in stock products online 24x7. Your transactions are absolutely secure. We use Verisign as our online payment processor to guarantee the highest level of security. We do not collect credit card information. All credit information is entered and stored on Verisign's website. Verisign is a leading provider in secure online payment processing (to learn more about Verising visit its website).
By Phone:Call our toll-free number 877-PURITY2 (877-787-4892) to place your order between hours of 9am and 6pm EST, Mon-Sat.
By Fax:Ordering by fax available 24x7. Please print the order form and fax it to (212)202-6343.
By Mail:To order by mail, please print and complete the order form and mail it to:
Spiritus Terrae, LLC.
Sales TaxWe do not charge sales taxes except for orders shipped to Maine addresses. For orders shipped to Maine a 5% sales tax is added.
Payment OptionsWe accept Visa, MasterCard card as well as money orders, certified checks and personal checks payable to SPIRITUS TERRAE, LLC. If paid by check your order will ship as soon as the check is cleared.
Stock AvailabilityIn-stock items are shipped within 24-48 business hours and usually arrive within 3-8 business days. We make our best effort to have sufficient stock at all times. However, due to the fact that the products are imported from France and produced from raw materials arriving from exotic countries, we may temporarily be out of stock on some items. Products availability is indicated on the product's description page.
Shipping Rates and Handling ChargesWe ship to Continental Unite States, Alaska, Hawaii, Puerto Rico and Canada.
We make out best attemp to keep the shipping and handling charges low and charge only the norminal cost of shipping and handling or even less. Shipping charge are displayed on the shopping cart page. You need to enter your zip code to obtain the quote.
Free Shipping on orders over $100Order over $100 to Contitnental US have free shipping with some exceptions (these orders are charged a small shipping and handling fee). The shopping cart will indicate if your order is elibgle for free shipping.
Orders within Continental US are shiped via Fedex Ground or USPS (Priority in most case but it can also be First Class or Postal Post).
Orders to Alaska, Hawaii, Perto Rico and Canada are shipped via USPS (Priority or First Class or Postal Post).
Express delivery is available upon request for an additional fee. You need to call us to request it.
We may be unable to ship some very heavy packages even when the order is accepted. We will contact you if this is the case and your card will not be charged.
Shipments to CanadaCanadian customers are responsible for customs duties which may be charged by Canadian Customs. Depending on the province the duties can be as high as 20% of the order total. This charge is an additional charge to the order and is not included in the price. It is typically collected at the shipment collection point (i.e. at your post office). All rates are in US$
Shipping charges are subject to change without notice.